When
November 7, 2017
Where
Toy F. Reid Employee Center, Kingsport, TN
Price
FREE!
days
4
9
hours
1
3
minutes
4
8
seconds
0
4

Expert Speakers

We've got another fantastic lineup of speakers from the Tri-Cities! With talks ranging from Lean methods to Data Science we have sessions for everyone!

Best Local Conference

For more than a dozen years, TCQF has provided world-class quality education to the Tri-Cities area.

Schedule

Our half-day conference is designed to accommodate the busy professional.
Four compelling tracks and a keynote ensures theres something for everyone!

November 7, 2017

08:00  -  08:15
Auditorium
08:15  -  09:00
Auditorium
hall_david

Keynote

Patient-Focused Excellence: Connecting critical business systems Learn how the University of Tennessee Medical Center links its Leadership Model to the Strategic Plan to Performance Improvement and Innovation.

Click for more information on 'Keynote'
09:00  -  09:30
Lobby

Networking Break

Enjoy some light refreshments while visiting the booths of local organizations and networking with your fellow attendees.

Click for more information on 'Networking Break'
09:30  -  10:30
Room 223
hall_david

Visual Management Systems and Goal Cascading

Attainment of corporate goals is dependent on alignment of organizational priorities and a management system for implementation. The session will focus on goal cascading and standard work for leaders to assure goal and strategic objective attainment.

Click for more information on 'Visual Management Systems and Goal Cascading'
09:30  -  10:30
Room 219
Sharon Collins
Barry Schnabel
randy2
Tim Trent

Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 1)

This is a Hands-On Workshop that spans both session times Got Waste?  Like to get rid of it?  Lean is one of the easiest and most versatile ways of doing this. It is about identifying and removing non-value adding activities.  Numerous organizations that have implemented LEAN have realized benefits in speed and quality while reducing […]

Click for more information on 'Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 1)'
09:30  -  10:30
Room 221
David McClaskey

Five Signs that Indicate Operational Excellence

Operational Excellence is often overlooked way to create a significant sustainable competitive advantage.  How can you tell if you have it? This presentation will describe five observable ways to tell if Operational Excellence is present in your or other organizations.  The signs are so user friendly that you will be able to use them immediately […]

Click for more information on 'Five Signs that Indicate Operational Excellence'
09:30  -  10:30
Room 225
holliday_trish

The Three Rs of Workforce Engagement

There is good news, and there is bad news. Research indicates that acquiring the high-performing talent necessary to achieve organizational goals will become increasingly more difficult. In addition, statistics show that employee engagement remains at roughly 30%, so keeping such talent is a serious challenge. That’s the bad news. The good news is that there […]

Click for more information on 'The Three Rs of Workforce Engagement'
10:30  -  10:45
Lobby

Networking Break

Enjoy some light refreshments and visit the booths of local organizations while networking with fellow attendees!

Click for more information on 'Networking Break'
10:45  -  11:45
Room 225
parsons_tamara

Am I Measuring the Right Things

We all live and work in a world that is overflowing with data and information, and it’s easier than ever now to measure EVERYTHING!   It’s also easy to get so overwhelmed with all the available information that we aren’t sure we are measuring what really matters.  This session will share some methods to simplify your […]

Click for more information on 'Am I Measuring the Right Things'
10:45  -  11:45
Room 221
raper_dwaine

Toyota Kata – Daily Practice with Coaching to Build a Continuous Improvement Culture

In this session you will participate in a fun activity that highlights and demonstrates the principles of the Toyota Kata method for building a CI driven culture. Toyota Kata is a system of management daily practices that result in a sustaining culture that is focused on daily improvement.  There are two key elements of Toyota […]

Click for more information on 'Toyota Kata – Daily Practice with Coaching to Build a Continuous Improvement Culture'
10:45  -  11:45
Upstairs Conference Room
Sharon Collins
Barry Schnabel
randy2
Tim Trent

Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 2)

This is a Hands-On Workshop that spans both session times Got Waste?  Like to get rid of it?  Lean is one of the easiest and most versatile ways of doing this. It is about identifying and removing non-value adding activities.  Numerous organizations that have implemented LEAN have realized benefits in speed and quality while reducing […]

Click for more information on 'Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 2)'
10:45  -  11:45
Room 223
may_andrew
dean_rachel

The Sullivan Health Way – Our Journey to Excellence

This session will discuss the process improvements put into practice at the Sullivan County Regional Health Department, including improvements in employee engagement, patient satisfaction, and organizational learning.

Click for more information on 'The Sullivan Health Way – Our Journey to Excellence'

A conference for the whole team

A full set of topics in just a half day? It's true and we designed it that way to be accessible to the busy professional and all their colleagues.

Our Sponsors

The Tri-Cities Quality Forum is offered free of charge thanks to the gracious support of our sponsors.

 

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