Tri-Cities Quality Forum | The best buy in quality education!

Rob Adams

Rob Adams joined Ballad Health in 2007 and has been in healthcare quality/process improvement, in some form, for 12 years. For 5 of the past 6 years he led operations as the Associate Administrator of FWCH, an 80 bed community hospital in Johnson City, TN. While in this role he directed 8 departments including the lean process improvement activities of the Value Optimization team. The team’s work over that time reduced infections and shortened length of stay in inpatient areas, as well as in the perioperative area. He also was the executive sponsor and administrative lead for the improvements in the 22 bed ED, which sees around 25,000 patients a year. Currently, Adams is supporting the Southwest and Southeast markets, corporate resources and Greeneville facilities of Ballad Health, in Operational Excellence. He has a bachelor’s degree in business administration from East Tennessee State University and a master’s degree in business, from Milligan College. Adams also earned his FABC (Fellow of the Advisory Board Company) in 2017. Adams is married to the most compassionate woman on earth, Robin, and together they have 4 incredible boys. They spend most weekends and nights following travel sports of some kind.


Andrew Wampler, MBA

Andrew Wampler joined Mountain States Health Alliance (MSHA) in 2001 and currently serves as Vice President of Corporate Finance & VOS. As the Vice President of Finance, Andrew is responsible for fiscal reporting, budget planning, capital planning and growth initiatives. He works closely with the senior leadership team and other as part of the financial management team towards the fulfillment of the mission, values and strategic direction of MSHA. Andrew is also responsible for the VOS and lean implementation for the integrated healthcare system delivery of 13 hospitals, 21 primary care centers and numerous outpatient care sites. Andrew has 13 years of healthcare experience working with process improvement and financial analysis.

Andrew holds a BA and MBA from East Tennessee State University in Johnson City, TN. Andrew is on numerous committees, boards, and has been featured in several publications regarding the success of lean implementation at MSHA. Andrew is a Certified Healthcare Financial Professional and is involved in a wide range of programs involving business and fiscal affairs of MSHA.


Arved Harding

A friendly, neighborhood statistician.


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