Schedule

9:00-9:10 Eastern Time

Welcome:

David McClaskey – Chair, TriCities Quality Forum

9:10-10:00

Keynote 1

NHC South Central Region 2019 Winner

8:45-9:15

Keynote 2

Strength Finder: Developing Teams and Companies

Deborah Harley-McClaskey
Associate Professor
East Tennessee State University

9:15-9:45

Keynote 3

Sustaining the Gain:
Role Model Practices for Keeping the Improvements   

David J. McClaskey
President
McClaskey Excellence Institute