Schedule

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November 7, 2017

Welcome
08:00  -  08:15
Welcome
Auditorium
Keynote
08:15  -  09:00
Keynote
Auditorium
hall_david

Keynote

Patient-Focused Excellence: Connecting critical business systems Learn how the University of Tennessee Medical Center links its Leadership Model to the Strategic Plan to Performance Improvement and Innovation.

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Networking Break
09:00  -  09:30
Networking Break
Lobby

Networking Break

Enjoy some light refreshments while visiting the booths of local organizations and networking with your fellow attendees.

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Visual Management Systems and Goal Cascading
09:30  -  10:30
Visual Management Systems and Goal Cascading
Room 223
hall_david

Visual Management Systems and Goal Cascading

Attainment of corporate goals is dependent on alignment of organizational priorities and a management system for implementation. The session will focus on goal cascading and standard work for leaders to assure goal and strategic objective attainment.

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Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 1)
09:30  -  10:30
Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 1)
Room 219
Sharon Collins
Barry Schnabel
randy2
Tim Trent

Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 1)

This is a Hands-On Workshop that spans both session times Got Waste?  Like to get rid of it?  Lean is one of the easiest and most versatile ways of doing this. It is about identifying and removing non-value adding activities.  Numerous organizations that have implemented LEAN have realized benefits in speed and quality while reducing […]

Click for more information on 'Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 1)'
Five Signs that Indicate Operational Excellence
09:30  -  10:30
Five Signs that Indicate Operational Excellence
Room 221
David McClaskey

Five Signs that Indicate Operational Excellence

Operational Excellence is often overlooked way to create a significant sustainable competitive advantage.  How can you tell if you have it? This presentation will describe five observable ways to tell if Operational Excellence is present in your or other organizations.  The signs are so user friendly that you will be able to use them immediately […]

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The Three Rs of Workforce Engagement
09:30  -  10:30
The Three Rs of Workforce Engagement
Room 225
holliday_trish

The Three Rs of Workforce Engagement

There is good news, and there is bad news. Research indicates that acquiring the high-performing talent necessary to achieve organizational goals will become increasingly more difficult. In addition, statistics show that employee engagement remains at roughly 30%, so keeping such talent is a serious challenge. That’s the bad news. The good news is that there […]

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Networking Break
10:30  -  10:45
Networking Break
Lobby

Networking Break

Enjoy some light refreshments and visit the booths of local organizations while networking with fellow attendees!

Click for more information on 'Networking Break'

Am I Measuring the Right Things
10:45  -  11:45
Am I Measuring the Right Things
Room 225
parsons_tamara

Am I Measuring the Right Things

We all live and work in a world that is overflowing with data and information, and it’s easier than ever now to measure EVERYTHING!   It’s also easy to get so overwhelmed with all the available information that we aren’t sure we are measuring what really matters.  This session will share some methods to simplify your […]

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Toyota Kata – Daily Practice with Coaching to Build a Continuous Improvement Culture
10:45  -  11:45
Toyota Kata – Daily Practice with Coaching to Build a Continuous Improvement Culture
Room 221
raper_dwaine

Toyota Kata – Daily Practice with Coaching to Build a Continuous Improvement Culture

In this session you will participate in a fun activity that highlights and demonstrates the principles of the Toyota Kata method for building a CI driven culture. Toyota Kata is a system of management daily practices that result in a sustaining culture that is focused on daily improvement.  There are two key elements of Toyota […]

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Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 2)
10:45  -  11:45
Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 2)
Upstairs Conference Room
Sharon Collins
Barry Schnabel
randy2
Tim Trent

Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 2)

This is a Hands-On Workshop that spans both session times Got Waste?  Like to get rid of it?  Lean is one of the easiest and most versatile ways of doing this. It is about identifying and removing non-value adding activities.  Numerous organizations that have implemented LEAN have realized benefits in speed and quality while reducing […]

Click for more information on 'Using Lean: Getting Rid of Non-Value Adding Activities and Waste (Part 2)'
The Sullivan Health Way – Our Journey to Excellence
10:45  -  11:45
The Sullivan Health Way – Our Journey to Excellence
Room 223
may_andrew
dean_rachel

The Sullivan Health Way – Our Journey to Excellence

This session will discuss the process improvements put into practice at the Sullivan County Regional Health Department, including improvements in employee engagement, patient satisfaction, and organizational learning.

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