Would you like to create a culture that relentlessly seeks to get rid of all waste? Would you like to do this in a service or health care organization? Lean is one of the most proven processes for doing this. Pal’s Sudden Service is one of the best service-related role models for creating and maintain a culture of lean that relentlessly drives out all forms of non-value adding activities.
In this session, David will share some of Pal’s Sudden Service’s simple and effective best practices for driving out all forms of waste while not sacrificing effectiveness. You will learn how to apply some of the principles of LEAN to help you take another step toward reaching peak efficiency while maintaining 100% effectiveness.
Session Category : Quality Topics Track