We will be discussing the individual lean/continuous improvement journeys leading up to the corporate journey Ballad Health has been on. We will be emphasizing how our department has come together, how we are defining ourselves, how we define our work and why we do it the way we do. We will highlight our efforts to hardwire a continuous improvement culture beginning with orientation, moving through leader development and instilling the concepts in all new Mangers/Leaders. We will also discuss how we recognize improvement through our Annual Excellence Awards.
Session Category : Health Care Track