David McClaskey has helped 7 companies win 8 Baldrige Awards, including the only two restaurants, that have ever won, The Ritz-Carlton Hotel Company both times they won, Eastman Chemical Company, one of the few large manufacturing companies to win the Baldrige Award. He has trained over 15,000 leaders in the 50 years he has been consulting helping leaders using performance excellence to improve. For the last 23 years, he has been the President of McClaskey Excellence Institute, previously known as Pal’s Business Excellence Institute, teaching leaders a proven path to go from ordinary to extraordinary operations.