The Golden Triangle of Empathy, Insight, And Hope – Connecting What You Do To What Customers Want
The Golden Triangle of Empathy, Insight, And Hope – Connecting What You Do To What Customers Want
November 10, 2022 10:00 10:50 Zoom Call
Most businesses see the world through their eyes not their customers eyes. This often leads to customers feeling like the business does not understand or “get them”. As a result, businesses are missing an opportunity to emotionally connect and bond with their customers which is a key ingredient in building relationships. This talk will explore why this relationship is critical and how to build it.
