Organizational Improvement Using the Baldrige Framework

The Baldrige Excellence Framework is known globally as the most comprehensive, accessible, and cost-effective performance excellence assessment and improvement process available today. Yet few organizations take advantage of this proven methodology to assess and improve their operations. With supply chain instability, staffing shortages, and economic uncertainty battering organizations, there’s no time like the present to improve operational effectiveness and efficiency. In this session, leaders and quality professionals from any type or size of organization will learn easy to apply methods for using the Baldrige Framework to drive systematic improvement in your operations.

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Lean for Service

Lean is getting rid of all possible non-value adding activities (all waste).  Learn the basics of Lean and the best practices of applying Lean to service type of businesses.

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