3 out of 4 restaurant team members do not stay at a job 6 months or are poor performers. Get meaningful improvement in your business by simply stop hiring low performers. We will discuss several simple steps that can noticeably improve your hiring success and help you select the right people for your team.
• Most businesses see the world through their eyes not their customers eyes. This often leads to customers feeling like the business does not understand or "get them". As a result, businesses are missing an opportunity to emotionally connect and bond with their customers which is a key ingredient in building relationships. This talk will explore why this relationship is critical and how to build it.
Attendees will learn how to use an integrated and systematic leader ship system that can build resilience and agility. By using a formalized leader ship system, organizations can move from firefighting to aligned priorities. It can also help foster a culture of improvement, recognition, and strategic focus.
