Lean for Service
Lean is getting rid of all possible non-value adding activities (all waste). Learn the basics of Lean and the best practices of applying Lean to service type of businesses.
Leading Remotely: New practices for leading remote teams
The workplace isn’t like it used to be. What do your team members need from you? How do you keep them engaged? How do you create a successful remote workplace culture? How do I keep them interested even during meetings? It was easier when we were face-to-face.
Leadership by Quality – An executive action guide to achieving enduring excellence and social responsibility
In this presentation Dr. Watson will expand upon his series of 18 webinars as delivered to the ASQ Quality Management Division since the pandemic began in February 2020. These monthly webinars probed the fundamental modern interpretation of the concept of “Managing for Quality” based on the combined ideas of Juran, Deming, and Ishikawa and interpreted them in the light of the disrupting turbulence that is arising from the increasing application of digital technologies as they creep in to our daily personal and working lives.